STAG Rack & Base Unit Bundle

Overall

• Installed in under 2 minutes
• 1600+ pounds of certified pull strength
• Works on the roof or rear window of any car
• Securely attaches to glass, metal, or fiberglass
• Save MPG when not in use
• No bolts or permanent roof rack

Bike

• Capable of holding two bikes up to 40 LBS each
• Both 15mm thru axle or 9mm quick release standard

Ski

• Capable of holding 4 snowboards or 4 pairs of skis
• Can double as a rod holder for fishing

Surf

• Capable of holding 3 surfboards
• Comes with built in straps

Bike

• 13 LBS
• L 35" W 3.5" H 1.25" 
• Eight 6" vacuum cups
• Two STAG Bike mounts
• 15mm Thru axle and 9mm quick release compatible
• Two U-Bolts
• Five 12" velcro straps 

Ski

• 12 LBS
• L 30" W 2.2" H 4.5" 
• Eight 6" vacuum cups
• Pair of STAG ski clamps
• Four U-Bolts
• Two sets of keys

Surf

• 11 LBS
• L 32" W 3.5" H 4.5" 
• Eight 6" vacuum cups
• Four U-Bolts
• Straps built in 

Shipping

• All orders are shipped out of our NY warehouse within 48 hours of purchase, and you will receive an email with tracking information once your package is shipped.
• Please note that we are unable to make changes and cancellations after your order has been placed. Please contact team@stagrack.com if you have any questions.

Refund Policy

• We want to make sure you love your rack, so we offer a 30-day money back guarantee starting from the day you receive it. Please note we are not responsible for the return shipping costs, or any import fees that might apply if coming from outside of the US. We recommend returning your STAG Rack with tracked shipping as we will only refund racks that successfully make it back to our warehouse.
• To initiate a refund/return, please email team@stagrack.com with your name, order #, and reason of return. After sending that email, please mail the package back to our 3rd party warehouse at the address below and email us again with the tracking number:
  
  MonthlyBoxer Attn: STAG Rack
  22476 Fisher Road
  Watertown, NY 13601
  
  
• We will issue your refund once our warehouse has received your return, inspected to make sure the rack is undamaged, and still contains all components. It often takes 5-10 days for the money to show up in your account after we have offered the refund.
• Items that do not meet these requirements, or are sent back after 30 days, will be sent back to your address on file without a refund.
• If returning a faulty or broken item, please follow the above steps but also send adequate pictures in your email to show the flaw or what is broken. In this case, we will cover the return shipping costs and allow a return beyond the 30 days if a manufacturer error.

Lost Orders

• When you place your order, please ensure your shipping address is correct. STAG Rack does not take any responsibility for packages that have been sent to the wrong address if that is what you provide.
• Any missing and/or lost item must be reported to our team at team@stagrack.com. We cannot offer a refund on your missing/lost package until at least 21 days after shipment, since it might just be taking longer in the mail or be held up at customs.
• Please note that we do not refund or replace items that have a tracking number showing it has been delivered. Because of this, only mail your rack to a secure address and follow the tracking closely.

Customs Charges & Fees

• We are not responsible for any customs fees associated with your order, so please check your country’s regulations to see if there will be additional charges.

If you have any other questions at all, please feel free to email us at team@stagrack.com and we will be in touch with you! :)