Frequently Asked Questions

How many boards can it carry?

Our surf rack can carry up to three boards, depending on size and weight.

Is there a size limit?

There is no size limit, as each vacuum cup can hold ~ 200LBS of force. If you have an oversized board you think might be too big, feel free to send us an email and we can confirm that it is compatible.

Does it come with straps?

Yes it does. We created custom straps just for our rack that will make locking your board down easier and more secure than standard straps.

Will it work with a kayak or paddle board?

Yes. Most paddle boards will work great, and as long as your kayak is securely locked down and under 50LBS, you should have no issue with carrying it.

What do I do with the rack while I’m surfing?

We recommend placing it in your car while you surf. The rack is very portable, and it will take you less than 30 seconds to fully remove.

How long do the vacuum cups stay sealed before needing a re-pump?

About 4-6 hours, based on your driving conditions. As a general rule, check your cups every time you stop for gas, a bathroom break, etc.

How fast is it to install?

Our racks can be installed in less than 2 minutes, and uninstalled in less than 30 seconds.

What is your warranty?

1 year manufacturer warranty, and 30 day return policy. We pride ourselves on being an extremely flexible team, so please do not hesitate to reach out if something is wrong and we will take care of it asap.

How quickly will my rack get to me?

Depending on your location, most racks get to your door after shipping within 4-5 business days.

How fast can I drive with the rack installed?

While we have taken all of our racks to 95+ MPH with no issues, we cannot recommend you go any faster than the law. Observe all posted speed signs around you, and drive safely.

What is your return policy?

We will take back your rack no questions asked if it is unused and within our 30-day return policy. If you return your rack, please allow up to 5 business days (after delivery) for our team to issue your refund.

Question not listed? Send us an email at team@stagrack.com and we'll get back to you as soon as possible.